The check I used to pay for a service was returned as a bad check (insufficient funds, frozen account, etc). What happens now?
If a check comes back to us for any reason, we notify the check-holder via USPS mail of the returned check to the address provided on the check as well as the address provided in the person’s www.msresaservices.com account, if different. In addition to notifying the person of the returned check that needs to be reissued, we charge an additional $10 fee for service charges and expenses (e.g. if the returned check was for $15, a $25 check or money order is expected to be returned within ten days).
If the first or second notice has not been returned with the returned check amount plus the $10 fee, a final notice is sent to the participant and their school district or organization, if applicable.
If the third (final) attempt has not been returned with the returned check amount plus the $10 fee, the result negates the participant from ever being able to apply for or get a replacement for those CEUs in the future or for any other service related to the original item being paid for.
Overall, as a courtesy, we provide plenty of time for the payment to be reissued.
Updated July 1, 2018